Terms & Conditions

We are committed to make your shopping experience as fuss-free and enjoyable as much as possible. These terms and conditions (the "T&Cs") on which you may make use of the www.coodeal.com.my (the "Site"), whether as a guest or a registered user. This Site is owned and operated by Econet Enterprise (the "company"). The Site reserves the right, to change, modify, add, or remove portions of these T&Cs of use at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these T&Cs of use regularly for updates. Please read through the T&Cs prior to using the Site. Your use of the Site indicates that you have acknowledged, understood, and agree to adhere to the T&Cs.

ACCESSING AND USING THE SITE

As a condition of your access to and/or use of the Site, you warrant that:-
all information supplied by you on the Site is accurate, current and complete; and
you are 18 years of age or older in order to access and/or use the Site.

Where you create a user account and password, you must treat such information as confidential, and
you must not disclose it to any third party. We reserve the right to disable any user account at any time, if in our opinion you have failed to comply with any of the provisions of these T&Cs.

Content provided on this Site is solely for informational purposes. All content are for illustration purposes only. The actual color may vary depends on different screen resolution. Each figure or color is subject to change without prior noticed.

ORDER

You may place your order by completing and submitting the order form in our site. An order number will be given with every success order placed.

You are responsible for the accuracy of all orders and the information given in the order. Please double check your order detail before confirming the order.

We reserve the right to decline any request of amend order if the order has already processed. Combine order is strictly not allowed. All orders are shipped out according to order number.

If we are unable to process your order, we will inform you of this. This might be because the product is out of stock, because of unexpected limits on our resources for which we could not reasonably plan, because a credit reference we have obtained for you does not meet our minimum requirements, because we have identified an error in the price or description of the product, or because we are unable to meet a delivery deadline you have specified.

The price payable by you for the product shall be the price of the product listed for sale as stated on the Site at the time your order is transmitted to us through the Site, and any applicable taxes. All prices are subject to taxes, unless otherwise stated. We reserve the right to amend the price of any product at any time without giving any reason or prior notice. Please complete payment at the moment your order was placed as all unpaid orders will be cancelled automatically after an hour. In the event that any product has been mispriced on the Site, we reserve the right to terminate the order and notify you of such termination, regardless of whether or not the products have been dispatched or are in transit and whether payment has been charged to you.

PAYMENT

You can make payment through our payment gateway partner, iPay88.
- Visa, Master Card credit cards.
- Visa, Master Card debit cards.
- Online Banking.

* Please note that it will only be charged the exact amount shown to you at checkout and will be charge in Ringgit Malaysia.

Notification will be send via email within 24 hours upon completion of the transaction.

The purchase shall be entitled to make payment for the goods pursuant to the various payment methods set out in coodeal.com.my. The T&Cs applicable to each type of payment in the Site, shall be applicable to the contract.

DELIVERY

Delivery of the item shall be made to the address specified by the purchaser upon checkout orders. The cost of delivery of your order will be displayed to you on our site.

All orders will be mailed around ETA (estimated time of arrival) which are stated in every product detail.

All orders are shipped out according to order number, no combined order is allowed.

Once the tracking number is emailed to you, your parcel is under the responsibility of our third party postage service provided and we shall not be responsible for lost parcel if proof of postage is supplied. Any claim will have to be made with our third party postal service providers and we will make reasonable effort to assist in compensation claims (if any).

BOUNCED PARCEL

We will contact via email if we receive any bounced parcel bearing their name. Cost of re-delivery charged will be borne by you. We reserve the right to decline the request to combine new order with bounced parcel.

Bounced parcel that are unclaimed after 60 days will be deemed as COODEAL’s property and no compensation will be done as sufficient response time has been given.

Coodeal reserves the right to decline returns of articles that do not meet all conditions.

RETURN

We only accept returns for items that are in its original condition (with tag attached, unworn, unwashed and unaltered). We do not accept a returned item that’s worn, damaged, washed or altered in any way.

Return are provided for all items (expect sales/promotion items, intimates, swim wears, accessories, bag, food and voucher).

Return must be done within 10 working days of receiving the item(s). We reserve the right to reject any returned item if it doesn’t meet all mentioned conditions.

You are responsible for the shipping cost of returned item.

If we accept your return, you will receive the refund in the form of the original payment within 7-14 days.

Note: If you believe you have received the wrong item, contact us at enquiry@coodeal.com.my with your order number, and a photograph of the item. We may ask you to proceed with sending your item back to us.

 

We are always happy to hear from our shoppers regarding Coodeal, and ways we can improve. If you’re satisfied with us, do spread the joy of Coodeal to your friends and family. If you have any questions or remarks about our terms or policies, you can contact us at enquiry@coodeal.com.my.

Coodeal reserves the right to make amendments to any of the above Terms & Conditions.